Orders will be processed in the order they are received. Please note, processing times may be longer during or closely after major sales. Once payment has been cleared, please allow 24 - 48 hours for processing and 3-5 business days for shipping. Shipping can be affected by inclement weather, and/or COVID-19 delays. Please make sure shipping address is correct. Qween71 is not responsible for product(s) sent to the wrong address. If you realized after placing the order the address is incorrect, please contact us ASAP.
Disclaimer: Certain products have different shipping times due to different fulfillment centers. Please look at each item for further information.
Shipping fees are non-refundable. If you refuse any shipments, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
When your order has been shipped, you will receive an email with tracking information. If your order says delivered and you did not receive it, you must contact your local post office. We do not issue refunds for packages that state being delivered.